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IT Skills Pathway

Quality assured Digital Skills and Microsoft Office learning and assessment content. From basic digital literacy and skills through to advanced Microsoft Excel and Word training.

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Digital Literacy for the Workplace

Popularity:
Length:	4h 10m

Digital Skills for the Workplace

Popularity:
Length:	5h 10m

Excel 2013 for the Workplace

Popularity:
Length:	4h 30m

Excel 2016 for the Workplace

Popularity:
Length:	4h 16m

Excel 365 for the Workplace

Popularity:
Length:	4h 31m

Excel for the Workplace

Popularity:
Length:	5h 40m

Popularity:
Length:	0h 23m

Microsoft 365 Overview

Popularity:
Length:	2h 25m

Microsoft Teams

Popularity:
Length:	6h 31m

Office 2013 Essentials for the Workplace

Popularity:
Length:	5h 51m

Office 2016 Essentials for the Workplace

Popularity:
Length:	5h 14m

Office 365 Essentials for the Workplace

Popularity:
Length:	5h 21m

Office Essentials for the Workplace

Popularity:
Length:	6h 28m

Outlook 2013 for the Workplace

Popularity:
Length:	3h 52m

Outlook 2016 for the Workplace

Popularity:
Length:	4h 2m

Outlook 365 for the Workplace

Popularity:
Length:	2h 37m

Outlook for the Workplace

Popularity:
Length:	3h 32m

PowerPoint 2013 for the Workplace

Popularity:
Length:	1h 42m

PowerPoint 2016 for the Workplace

Popularity:
Length:	2h 6m

PowerPoint 365 for the Workplace

Popularity:
Length:	1h 43m

PowerPoint for the Workplace

Popularity:
Length:	2h 9m

Twitter

Popularity:
Length:	0h 23m

Word 2013 for the Workplace

Popularity:
Length:	2h 19m

Word 2016 for the Workplace

Popularity:
Length:	3h 7m

Word 365 for the Workplace

Popularity:
Length:	3h 7m

Word for the Workplace

Popularity:
Length:	3h 5m

Increased productivity

There is a clear link between staff increasing their IT skills and increased productivity in the workplace but don't take our word for it... In a survey of 3000 staff, over 90% stated they had increased their productivity in the workplace having undergone IT Training as part of the IT Skills Pathway.

Working to a recognised standard

How often have you seen a job description that asks for "good IT skills", "sound knowledge of Microsoft Office" or something similar? The trouble is, these tend to be very subjective terms. By implementing the IT Skills Pathway, you can provide your organisation with an objective, measurable standard that is accompanied by customisable assessment and learning tools.

Not reinventing the wheel

Whilst every organisation has different IT skills requirements, we believe there are certain core skills required by all staff. The IT Skills Pathway "for the Workplace" courses provide you with these core skills and also allows you to customise course content to suit your individual organisational needs. Designing, authoring and hosting your own learning is a time consuming and costly process. The IT Skills Pathway provides you with a system where this hard work has already been done for you - releasing your training staff to concentrate on other projects.

Cost Savings Calculator

Use the form below to calculate the likely annual efficiency savings your organisation could achieve by implementing the IT Skills Pathway learning programme.

Staff in organisation:

% needing digital literacy and skills:

% needing IT for the Workplace:

Average salary of staff:

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Digital Literacy for the Workplace - Course Outline

Getting started

Digital literacy
Digital citizenship

Digital devices

Introducing digital devices

Apps, applications and files

Manufacturers, operating systems and applications
Managing files
Using external devices and storage
Sharing information

Staying safe

Viruses, malware and virus checkers
Phishing and unverified links
Your digital footprint
Password security

Communication

Using email and webmail
Online chat
Blogs and podcasts
Social networks
Etiquette and ethics

The Internet

Connecting to the internet
Web browsers
Using search engines
The Internet of Things

Digital Skills for the Workplace - Course Outline

Mouse skills

Moving the mouse, clicking and dragging
Scrolling

Keyboard skills

Letters and numbers
Capital letters
The insertion point / text entry cursor
Punctuation and symbols
The return key
Backspace and delete
The tab key

Switching on and off

Power switches and switching on
Logging on
Changing your password
Locking the computer
Logging off
Restarting
Shutting down

Working with windows

The desktop
The Start menu
Parts of a window
Maximise, minimise, close and restore
Moving a window
Resizing a window

Working with applications

Starting applications
Working with dialogue boxes and task panes
Opening files
Switching between windows
Overtyping
Selecting text
Using the clipboard cut, copy and paste
Copyright images
Using task manager
Snipping tool
The problem steps recorder

File management

Introducing the computer filing system
The 'This PC' window
Locating your network drive
Working with folder explorer view
Finding and opening files and folders
Sorting files
Creating folders
Moving and copying files and folders
Renaming files and folders
File compression
Deleting files
Emptying the recycle bin

Web skills

Introducing web browsers
Using web addresses
Searching the web
Finding and following links
Using web forms

Excel 2013 for the Workplace - Course Outline

Workbooks and worksheets

Working with Workbooks
Managing Worksheets
Freeze panes
Split panes
Add headers and footers to worksheets

Entering data

Entering data in the Worksheet
Copying, moving and Auto-Filling data
Define names for cells and cell ranges
Using absolute and relative addresses
Insert and delete rows, columns and cells
Hide and unhide rows or columns
Use pick lists
Use comments

Sorting and filtering

Sorting data
Filter data using AutoFilter

Formatting data

Formatting cells
Format worksheets
Visualise data with conditional formatting

Working with charts

Understanding charts
Changing the chart layout

Formulas and functions

Create and edit simple formulas
Trace formula precedents and dependents
Using common built in functions
Understand error messages

Excel 2016 for the Workplace - Course Outline

Workbooks and worksheets

Working with workbooks
Managing worksheets
Freeze panes
Split panes
Add headers and footers to worksheets

Entering data

Entering data in the worksheet
Copying, moving and auto-filling data
Define names for cells and cell ranges
Using absolute and relative addresses
Insert and delete rows, columns and cells
Hide and unhide rows or columns
Use pick lists
Use comments

Sorting and filtering

Sorting data
Filter data using AutoFilter

Formatting data

Formatting cells
Format worksheets
Visualise data with conditional formatting

Working with charts

Understanding charts
Changing the chart layout

Formulas and functions

Create and edit simple formulas
Trace formula precedents and dependents
Using common built in functions
Understand error messages

Excel 365 for the Workplace - Course Outline

Workbooks and worksheets

Working with workbooks
Managing worksheets
Freeze panes
Split panes
Add headers and footers to worksheets

Entering data

Entering data in the worksheet
Copying, moving and auto-filling data
Define names for cells and cell ranges
Using absolute and relative addresses
Insert and delete rows, columns and cells
Hide and unhide rows or columns
Use pick lists
Use comments

Sorting and filtering

Sorting data
Filter data using AutoFilter

Formatting data

Formatting cells
Format worksheets
Visualise data with conditional formatting

Working with charts

Understanding charts
Changing the chart layout

Formulas and functions

Create and edit simple formulas
Trace formula precedents and dependents
Using common built in functions
Understand error messages

Excel for the Workplace - Course Outline

Workbooks and worksheets

Working with Workbooks
Managing Worksheets
Freeze panes
Split panes
Add headers and footers to worksheets

Entering data

Entering data in the Worksheet
Copying, moving and Auto-Filling data
Define names for cells and cell ranges
Using absolute and relative addresses
Insert and delete rows, columns and cells
Hide and unhide rows or columns
Use pick lists
Use comments

Sorting and filtering

Sorting data
Filter data using AutoFilter

Formatting data

Formatting cells
Format worksheets
Visualise data with conditional formatting

Working with charts

Understanding charts
Changing the chart layout

Formulas and functions

Create and edit simple formulas
Trace formula precedents and dependents
Using common built in functions
Understand error messages

LinkedIn - Course Outline

Intro to Social Media
What is LinkedIn?
Creating a Profile
Finding Connections
Managing your Feed
Finding Groups
LinkedIn Messaging

Microsoft 365 Overview - Course Outline

Introduction to Microsoft 365

What is Microsoft 365?
Accessing Microsoft 365
My 365 profile
Personalising your launcher and 365 experience
365 online, desktop and mobile

Overview of Microsoft Apps

What are Microsoft 365 Apps?
Microsoft OneNote
Microsoft Teams
Microsoft Yammer
Microsoft Stream
Microsoft Forms
Microsoft Planner

SharePoint

What is SharePoint?
Navigation in SharePoint
Uploading files to SharePoint
Using the view functionality in SharePoint
Sharing in SharePoint
Document management and version control in SharePoint

OneDrive

What is OneDrive?
Creating and saving documents in OneDrive
Document collaboration and co-authoring in OneDrive
Sharing files and folders in OneDrive
Syncing and versions in OneDrive

365 Accessibility

Captions
Screen Readers
Real time subtitles
Dictate
Microsoft Search
Request accessibility content

Microsoft Teams - Course Outline

Getting started with Teams

What is Teams?
The Teams interface
Joining a Teams call
Microphone and video settings
Meeting etiquette

Interacting with Teams

Raising hands
Chat
Sharing your screen
Posts (Conversations)
Calendar - joining a meeting

Scheduling Teams meetings

Scheduling a meeting in Teams
Scheduling a meeting in Outlook
Inviting other people to call or chat
Meet Now

Managing a Teams meeting

Admit from lobby
Attendance Lists
Mute others
Recording and sharing a meeting
Enable and share the Whiteboard
Breakout rooms - use of and monitoring

Administering Teams

Adding Channels
Sending emails to a channel
Saving posts
Setting up your Team
Adding and removing members
Joining a Team

Going further

How to structure your Team (Channels)
Files - adding documents
Sharing and co-authoring
"@" mentions
Edit and Delete messages
Meeting Notes
Controlling notifications
Find and add Apps
Wikis

Office 2013 Essentials for the Workplace - Course Outline

Working with Microsoft Office applications

Introduction to applications
Common screen elements
Using ribbon tabs
Getting help

Text and text formatting

Selecting and editing text
Text formatting
Using Format Painter
Borders and shading
Organise using bullets
Using hyperlinks
Find and replace text
Using the Thesaurus

Working with files

Saving, Autorecover and File Versions
Using document properties
Using templates
Undo and Redo
Headers and footers
Using the Quick Access Toolbar
Using keyboard shortcuts
Spell checking a file
Page Setup and printing

Working with tables

Creating tables
Formatting tables
Adjusting tables

Working with objects

Using text boxes
Inserting pictures
Inserting online pictures
Manipulating pictures
Using SmartArt
Drawing shapes
Adding charts to a file
Working with objects

Office 2016 Essentials for the Workplace - Course Outline

Working with Microsoft Office applications

Introduction to applications
Common screen elements
Using ribbon tabs
Getting help

Text and text formatting

Selecting and editing text
Text formatting
Using Format Painter
Borders and shading
Organise using bullets
Using hyperlinks
Find and replace text
Using the Thesaurus

Work with files

Saving, Autorecover and File Versions
Using document properties
Using templates
Undo and Redo
Headers and footers
Using the Quick Access Toolbar
Using keyboard shortcuts
Spell checking a file
Page Setup and printing

Working with tables

Creating tables
Formatting tables
Adjusting tables

Working with objects

Using text boxes
Inserting pictures
Inserting online pictures
Manipulating pictures
Using SmartArt
Drawing shapes
Adding charts to a file
Working with objects

Office 365 Essentials for the Workplace - Course Outline

Working with Microsoft Office applications

Introduction to applications
Common screen elements
Using ribbon tabs
Getting help

Text and text formatting

Selecting and editing text
Text formatting
Using Format Painter
Borders and shading
Organise using bullets
Using hyperlinks
Find and replace text
Using the Thesaurus

Work with files

Saving, Autorecover and File Versions
Using document properties
Using templates
Undo and Redo
Headers and footers
Using the Quick Access Toolbar
Using keyboard shortcuts
Spell checking a file
Page Setup and printing

Working with tables

Creating tables
Formatting tables
Adjusting tables

Working with objects

Using text boxes
Inserting pictures
Inserting online pictures
Manipulating pictures
Using SmartArt
Drawing shapes
Adding charts to a file
Working with objects

Office Essentials for the Workplace - Course Outline

Working with Microsoft Office applications

Introduction to applications
Common screen elements
Using ribbon tabs
Getting help

Text and text formatting

Selecting and editing text
Text formatting
Using Format Painter
Borders and shading
Organise using bullets
Using hyperlinks
Find and replace text
Using the Thesaurus

Working with files

Saving, Autorecover and File Versions
Using document properties
Using templates
Undo and Redo
Headers and footers
Using the Quick Access Toolbar
Using keyboard shortcuts
Spell checking a file
Page Setup and printing

Working with tables

Creating tables
Formatting tables
Adjusting tables

Working with objects

Using text boxes
Inserting pictures
Inserting online pictures
Manipulating pictures
Using SmartArt
Drawing shapes
Adding charts to a file
Working with objects

Outlook 2013 for the Workplace - Course Outline

Introducing email

Introducing email
Explore the Outlook modules

Using email

Viewing and reading emails
Replying to and forwarding emails
Sending a new message
Using the Address Book
Adding a signature
Working with attachments
Requesting delivery or read receipts
Setting up an out of office reply

Organising messages

Sorting messages
Using folders
Searching emails
Deleting messages
Emptying Deleted Items
Cleaning up the mailbox
Setting up rules for emails

Appointments and meetings

Create an appointment from an email
Create an appointment
Request a meeting
Use the Scheduling Assistant
Make changes to a meeting
Share your calendar with a colleague

Using Contacts

Creating contacts
Creating a new contact from an email
Creating a contact group

Outlook 2016 for the Workplace - Course Outline

Introducing email

Introducing email
Explore the Outlook modules

Using email

Viewing and reading emails
Replying to and forwarding emails
Sending a new message
Using the Address Book
Adding a signature
Working with attachments
Requesting delivery or read receipts
Setting up an out of office reply

Organising messages

Sorting messages
Using folders
Searching emails
Deleting messages
Emptying Deleted Items
Cleaning up the mailbox
Setting up rules for emails

Appointments and meetings

Create an appointment from an email
Create an appointment
Request a meeting
Use the Scheduling Assistant
Make changes to a meeting
Share your calendar with a colleague

Using Contacts

Creating contacts
Creating a new contact from an email
Creating a contact group

Outlook 365 for the Workplace - Course Outline

Introducing email

Introducing email
Explore the Outlook modules

Using email

Viewing and reading emails
Replying to and forwarding emails
Sending a new message
Using the Address Book
Adding a signature
Working with attachments
Requesting delivery or read receipts
Setting up an out of office reply

Organising messages

Sorting messages
Using folders
Searching emails
Deleting messages
Emptying Deleted Items
Cleaning up the mailbox
Setting up rules for emails

Appointments and meetings

Create an appointment from an email
Create an appointment
Request a meeting
Use the Scheduling Assistant
Make changes to a meeting
Share your calendar with a colleague

Using Contacts

Creating contacts
Creating a new contact from an email
Creating a contact group

Outlook for the Workplace - Course Outline

Introducing email

Introducing email
Explore the Outlook modules

Using email

Viewing and reading emails
Replying to and forwarding emails
Sending a new message
Using the Address Book
Adding a signature
Working with attachments
Requesting delivery or read receipts
Setting up an out of office reply

Organising messages

Sorting messages
Using folders
Searching emails
Deleting messages
Emptying Deleted Items
Cleaning up the mailbox
Setting up rules for emails

Appointments and meetings

Create an appointment from an email
Create an appointment
Request a meeting
Use the Scheduling Assistant
Make changes to a meeting
Share your calendar with a colleague

Using Contacts

Creating contacts
Creating a new contact from an email
Creating a contact group

PowerPoint 2013 for the Workplace - Course Outline

Setting up a Presentation

Create a presentation from an outline
Creating a Master slide

Adding Content to Slides

Arrange objects
Adding animation
Insert audio and video content

Working with Slides

Managing the slides layout and design
Adding slide transitions

Delivering a Presentation

Running and viewing the presentation
Use timings and narration
Creating notes and handouts

PowerPoint 2016 for the Workplace - Course Outline

Setting up a Presentation

Create a presentation from an outline
Creating a Master slide

Adding Content to Slides

Arrange objects
Adding animation
Insert audio and video content

Working with Slides

Managing the slide layout and design
Adding slide transitions

Delivering a Presentation

Running and viewing the presentation
Use timings and narration
Creating notes and handouts

PowerPoint 365 for the Workplace - Course Outline

Setting up a Presentation

Create a presentation from an outline
Creating a Master slide

Adding Content to Slides

Arrange objects
Adding animation
Insert audio and video content

Working with Slides

Managing the slide layout and design
Adding slide transitions

Delivering a Presentation

Running and viewing the presentation
Use timings and narration
Creating notes and handouts

PowerPoint for the Workplace - Course Outline

Setting up a Presentation

Create a presentation from an outline
Creating a Master slide

Adding Content to Slides

Arrange objects
Adding animation
Insert audio and video content

Working with Slides

Managing the slides layout and design
Adding slide transitions

Delivering a Presentation

Running and viewing the presentation
Use timings and narration
Creating notes and handouts

Twitter - Course Outline

Twitter

Intro to Social Media
What is Twitter?
Compose a Tweet
Reply to a Tweet
Re-Tweeting
Hashtags
Direct Messages

Word 2013 for the Workplace - Course Outline

Working with documents

Outline a document
Use the Navigation Pane
Add a table of contents
Use bookmarks
Use AutoCorrect

Formatting

Paragraph formatting
Set tabs
Page formatting
Inserting page and section breaks

Working with others

Share a document
Merge information into a document
Track changes

Word 2016 for the Workplace - Course Outline

Working with documents

Working with documents
Outline a document
Use the Navigation Pane
Add a table of contents
Use bookmarks
Use AutoCorrect

Formatting

Paragraph formatting
Indenting paragraphs
Setting tabs
Page formatting
Inserting page and section breaks

Working with others

Share a document
Merge information into a document
Track changes

Word 365 for the Workplace - Course Outline

Working with documents

Working with documents
Outline a document
Use the Navigation Pane
Add a table of contents
Use bookmarks
Use AutoCorrect

Formatting

Paragraph formatting
Indenting paragraphs
Setting tabs
Page formatting
Inserting page and section breaks

Working with others

Share a document
Merge information into a document
Track changes

Word for the Workplace - Course Outline

Working with documents

Working with documents
Outline a document
Use the Navigation Pane
Add a table of contents
Use bookmarks
Use AutoCorrect

Formatting

Paragraph formatting
Indenting paragraphs
Set tabs
Page formatting
Inserting page and section breaks

Working with others

Share a document
Merge information into a document
Track changes

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Course completion reminder

Course completion reminder

Triggered when the completion due date for a course is approaching and once it has passed.
New course enrollment

New course enrollment

Triggered when the system or a system administrator enrols you on a new course.
Course completed

Course completed

Triggered when you have completed a course with a link to the evaluation and or certificate for the course.
Course incomplete feedback requests

Course incomplete feedback requests

Triggered when you have not accessed an IT Skills Pathway course for more than 6 months and have not completed it. The email will link to a form asking for feedback on why you didn't finish the course.
Completed course followup feedback requests

Completed course followup feedback requests

Triggered 6 months after completion of an IT Skills Pathway course. The email will link to a form asking for feedback on how useful the course has been in the workplace since completing it.
Course re-enrollment

Course re-enrollment

Triggered when a course is added to your to-do list by the system because a previous course completion has reached the end of its validity period.
Supervisor completed verification

Supervisor completed verification

Triggered when your supervisor completes verification of your progress against an activity.

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Your changes have been saved successfully.

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Digital Learning Solutions

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Terms of Use

About these terms and conditions
- It is your responsibility to ensure that you understand and comply with these terms and conditions. It ensures that:
  - You understand your responsibilities and what constitutes an abuse of the service
  - Computers and personal data are not put at risk
- If you have any questions about these terms and conditions, you should contact your Digital Learning Solutions centre if you are a learner or the Digital Learning Solutions team if you are an administrator.
- The Digital Learning Solutions team reserves the right to update this document as necessary.
General information about Digital Learning Solutions products
- Digital Learning Solutions products have been provided to aid registered organisations with the training and development of their staff and this should be your main use of the system.
- Digital Learning Solutions products should be used in compliance with all relevant laws, regulations and guidelines, and at no point does it supersede them.
- Access to Digital Learning Solutions products are owned by Health Education England and is provided to member organisations for their use.
- Health Education England reserves the right to withdraw user access in the case of misuse or inappropriate use.
Your responsibilities when using the service
- General responsibilities:
  - You must not use Digital Learning Solutions products to violate any laws or regulations of the United Kingdom or other countries. Use of the service for illegal activity is usually grounds for prosecution and/or legal action.
  - You must not attempt to interfere with the technical components, both hardware and software, of Digital Learning Solutions products in any way.
  - When you set up your user account you must identify yourself honestly, accurately and completely.
  - You must ensure your password for Digital Learning Solutions products is kept confidential and secure at all times. You should contact the Administration Team if you become aware of any unauthorised access to your Digital Learning Solutions account.
  - You must only access Digital Learning Solutions products with your own username and password and never share your access credentials with others.
  - You should never input your Digital Learning Solutions password into any other website, and you will never be asked for your Digital Learning Solutions password e.g. by phone or email. Do not divulge this information to anyone, even if asked.
  - All communication you send through any Digital Learning Solutions product is assumed to be official correspondence from you acting in your official capacity on behalf of your Organisation.
  - You must familiarise yourself with the Digital Learning Solutions accessibility and privacy statements, as well as the systems guidance documents if required.
- Responsibilities when using Digital Learning Solutions products:
  - You must not attempt to disguise your identity or that of your organisation.
  - It is your responsibility to make sure that your details in the system are correct and up to date.
  - You must not use the Digital Learning Solutions to identify individuals or groups of organisations to target for commercial gain, either on your behalf or on that of a third party.
- Responsibilities of organisations providing access to Digital Learning Solutions products to delegates:
  - It is the responsibility of every organisation to provide appropriate support to the delegates within their remit. Under no circumstances should learners contact the Digital Learning Solutions team direct to resolve issues or for advice.
  - When providing support to delegates, organisation administrators should make all reasonable attempts to resolve issues before escalating via a support ticket to the Digital Learning Solutions team.
  - Where any delegate is identified as failing to comply with the General Responsibilities (above) it is the responsibility of organisation administrators to withdraw access to Digital Learning Solutions products from the learner by inactivating their account and, if the severity of any incident warrants it, notifying the Digital Learning Solutions team by raising a support ticket.

Dispute / issue resolution processes
- In the event of a dispute arising, authorised representatives of Health Education England and the organisation involved will discuss and meet as appropriate to try to resolve the dispute within seven calendar (7) days of notification.
- In the event of failure to resolve the dispute through the process set out above the decision of Health Education England is final.
Termination
- Any Organisation may leave this Agreement by giving Health Education England notice. Access to Digital Learning Solutions products will subsequently be terminated.
- The Digital Learning Solutions team reserves the right to terminate an organisation’s access to the any or all of its products if it becomes apparent that any of the responsibilities outlined in section 3 are not being complied with by organisation administrators.
Complaints
- Each organisation must ensure that their learners understand where complaints should be directed.
Freedom of Information requests
- All Partner Organisations recognise that public bodies are subject to the requirements of the Freedom of Information Act 2000 ("FOIA") and the Environmental Information Regulations ("EIR"). Any such requests relating to information collected by the Digital Learning Solutions service and systems should be directed promptly to the relevant recorded individual at your organisation.
Legislation and Guidance
- Organisations are subject to a variety of legal obligations and statutory and other guidance in relation to the delivery of services and skills training to staff and the protection of their personal data. This will vary from organisation to organisation depending on setting and context. It is each organisation’s responsibility to ensure they comply with all relevant National, International and local legislation and guidance.
System Support
- ALL learner support is provided through our network of Centres (visit the Find Your Centre page for contact details).
- System support / Super Administration is provided by Health Education England. The service is provided 5 working days a week 9 am to 5 pm excluding English bank holidays. A reduced service is provided over each Christmas holiday period and this is notified to all organisations in advance. This team does not provide direct support to learners.
- The support service can be contacted via the support ticket process found within the system itself. If the Tracking System is unavailable, Centre Administrators can email dls@hee.nhs.uk.
- Health Education England undertake to respond to your request within two working days, with one of the following responses:
  - The issue is now resolved
  - More information from the organisation is required
  - The issue requires software development
  - A request for change needs to be submitted and considered
- The Super Administrator will have full, unrestricted access to your Digital Learning Solutions products to enable support to be carried out in a speedy and efficient manner. The Super Administrator will remind you that they are accessing the products in this manner.
System Governance
- The Digital Learning Solutions Expert Advisory Group (DLSEAG) provide the governance for the system. Governance will include:
  - Review and critique materials proposing new functionality
  - Evaluate and prioritise requests for system changes
  - Provide expert knowledge, guidance and skills to determine the future development of the system

Warranties
- Health Education England does not give any warranty as to the accuracy of the information recorded in the system by organisations or individuals. It is the express responsibility of organisations to verify, by their own means, the accuracy of the information entered.
System Decommissioning
- If the system is decommissioned the data held will be returned to the originating organisation. If a specific format is required this must be discussed with the System Support to ensure that if it is feasible. The data will be transferred securely and with send and received receipts.

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Text size and colour

Changing font sizes and font colours

Changing fonts can be useful for you if you have low vision, and need larger fonts or high contrast colours. You can change the font size, style and colour, and choose an alternative colour for links. You can also change background and foreground colours.

Changing fonts in Internet Explorer

If you are using Internet Explorer on a PC, select the View menu at the top of your window
To change font size, scroll down and select the Text size option
Alternatively, if you have a wheel mouse, hold down the CTRL key and use the wheel to interactively scale the font size
To ignore font and background colours choose the Internet options from the Tools menu at the top of the window
On the general tab of the window that appears, click the Accessibility button
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Then return to the Internet options menu, and use the Colours and Fonts buttons to set your preferences

Changing fonts in Firefox

Click on 'View' on the menubar
Then select 'Zoom'
Select 'Zoom In' or 'Zoom Out'
Alternatively, if you have a wheel mouse, hold down the CTRL key and use the wheel to interactively scale the font size
Keyboard shortcuts of CTRL plus - and CTRL plus + are also available
To change the font style, size or colour, choose 'Tools', 'Options' and then the 'Content' tab

Changing fonts in Chrome

From the browser, select Preferences from the Edit menu at the top of the window
Click on Web content and uncheck the Show style sheets option
Return to the list of preferences and choose Web browser
Click on Language/Fonts and choose the size you need

Keyboard navigation

Arrow keys can be used to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.

PDF accessibility

Useful information about services to make Acrobat documents more accessible is provided on Adobe's website.

Adobe Acrobat support (external)
Adobe accessibility (external)

Downloading documents

Downloadable documents on this site are provided in a variety of formats. The most common are PDF, Word, Excel and Zip.

Software for document reading

Most computers already have the software to open these document formats. If you do not have Adobe Acrobat Reader (for reading PDFs), it is available from the Adobe website (external). If you do not have Winzip (for opening zip files), you can download a free trial from the Winzip website (external).

Saving documents to your computer

If you have a PC, right-click on the link to the document. If you use an Apple Mac, hold down the mouse button over the link. In both cases, a popup menu will then appear. Scroll down the menu and click on 'Save target as'. You will then be asked to choose a folder on your computer where you can save the document.

Assistive technologies such as screen readers may have their own specific way to save documents, please refer to your preferred software's Help section.

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